Michelle Filicicchia

Michelle Filicicchia, Trainer and Subject Matter ExpertMichelle’s career spans 20 plus years, specializing in performance consulting in the field of workplace learning and performance.  She brings a unique, fresh and strong customer focus approach with client engagements.  Michelle’s experience and expertise includes organizational development, change management, executive coaching, facilitation, and adult learning program design and development.   Her ability to analyze a client’s real needs and create a customized approach to performance improvement enables her clients to reach and achieve measurable results. 

Michelle’s desire is to help individuals and companies achieve success by helping them lead more effectively, become more efficient, effective, productive and experience contentment and enjoyment in what they do.  She also enjoys building professional relationships that promote trust, respect, integrity and fun.  She has worked on a variety of projects which includes communication skills training (DiSC), 360 degree coaching, conflict resolution, customer service culture, project management, sales training, financial consulting, interviewing skills, sales kick-off meetings, and strategic planning sessions.  Michelle coaches individuals at the executive, management, and individual contributor levels.  She also designs training programs and develops training curriculum plans.  She has worked with large, small, family-owned, and non-profit organizations in various industries (Healthcare, Commercial Real Estate, Technology Services). 

Michelle holds a Master's Degree in Training and Organizational Development from the University of Minnesota.  She serves on the board as Co-VP of Marketing with the Chicago Chapter American Society of Training and Development.  In 2006, she earned a certification (Certified Professional Learning and Performance (CPLP)). She earned a certificate in Change Management from Benedictine University. She is an adjunct faculty member for Roosevelt University and teaches the Human Performance Technology course.  Michelle is an executive coach and became certified with WABC (Worldwide Association of Business Coaches) in 2007.  

On the personal side, Michelle is married to Dave who is an electrical engineer. Michelle enjoys traveling, singing and taking walks with the family pet, Wilson (miniature dachshund).