CDI Team

We are a team of industry experts with a wide and extensive record of experience and success. The Corporate Dynamics Inc. team of subject matter experts brings a high-level of professionalism and passion for the work they do to every project. Click below to learn more about our team and their background(s).

Mark Landiak

Mark Landiak, President/CEO and Founder of Corporate DynamicsMark is president and founder of Corporate Dynamics Inc., a leading Chicago-based training and consulting firm that specializes in sales and customer experience training for call centers, sales and customer service teams.  He and his firm have trained thousands of sales, service and call center agents and managers in a wide range of companies including Sprint/Nextel, Samsung, T-Mobile, VHAVerizon Wireless, US Cellular, Cricket Wireless, ADP Dealer Services, CenturyTel, Motorola, and Pershing Financial Services.

Mark also conducts strategy sessions with senior managers to improve their sales and service operations and personally delivers over 120 presentations and training sessions per year.  Mark has written business articles for various trade publications including: INC. Magazine, Personal Selling Power, Radio Resource and Selling Magazine. He has also hosted a weekly radio program and appeared on CNN as a subject matter expert on sales and service issues. He has written two business books:  Customer Service Isn’t A Department… It’s YOU!™ and Beat Your Best™ – A Manager’s Guide to Coaching Performance.

Beat Your Best™ is also one of CDI’s most successful training programs since it builds upon a methodology that continually stretches and recognizes outstanding performance – and ties everything directly into existing performance  metrics.

Prior to starting CDI in 1989, Mark won 26 sales and management awards in his 9-year career with the Lanier sector of Harris Corporation. Mark is a graduate of Penn State University. 

You can find Mark on Twitter at @mlandiak or via LinkedIn.

 

Meg Nigro

Meg Nigro, Director of Operations at Corporate DynamicsMeg is the Director of Operations for Corporate Dynamics Inc. where she oversees all efforts in business development and relationship management. 
 
Meg manages the course development, delivery and implementation of training initiatives for CDI clients. She has worked in management training with clients in several different industries and spaces including: wireless, healthcare, financials, consumer goods, and retail. She also oversees and manages CDI's alliance partner network.
 
In addition to her duties with CDI, she is the Executive Director of WiBOC (Wireless Business Owner's Consortium), a trade association dedicated to the growth and profitability of wireless retailers. She is also the former president and a member of the Chicago Chapter of the American Society for Training & Development and holds a Bachelors in Business, Applied Science & Technology from Illinois State University in Normal, IL.
 
Meg enjoys spending time with friends and family, travelling, and outdoor activities like hiking, cycling, and kayaking. 
 
Meg can be reached at This email address is being protected from spambots. You need JavaScript enabled to view it. or via LinkedIn.