By David Grover
August 1, 2016 - You put lots of time and effort into ensuring your customers' happiness. Even so, there can always be mistakes. The smallest oversight can leave your customer with a bad experience and broken trust in your company. When this happens, it’s important to take the right steps toward winning them back again. Failure to do so could mean losing a valued customer and potentially many others who hear about the bad experience.
Here are some tips for regaining customer trust, no matter how bad their experience.