By Sophia Mest
October 10, 2016 - When you have happy customers, everyone wins.
Customer satisfaction is crucial to success for any business. Companies that maintain a high degree of customer satisfaction not only benefit from the respected word-of-mouth marketing that clients generate, but they also keep a favorable reputation in the broader public eye. That can strongly influence a consumer base that increasingly values personal, honest and authentic interactions. Here are three reasons you should aim to take these interactions to the next level (plus some outside-the-box ideas to draw inspiration).