By Mark Landiak
July 29, 2015 – Customers come into your wireless store for many reasons. Some are just window shopping. They may be fantasizing about the newest device, but aren't in any kind of position to follow through just yet. Others may be looking for the coolest new accessory to their phone. After all: a person's phone is a reflection of their identity. Then there are those dissatisfied customers, having an issue with their current provider, their plan, their device, or the customer service they've received. Those customers have just plain had enough. They are in pain, and they need to know how you can help fix it.