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We offer a wide breadth and depth in our sales and management development curriculum for the wireless arena.

The training audience includes:

  • Carrier Indirect Sales Staff
  • Dealer Owner/ Principals
  • Retail & B2B Managers
  • Sales & Store Managers
  • B2B and Retail Sales Reps
  • Call Center & Customer Service Reps

Our learning philosophy is that all CDI courseware:

  • Is behavior-oriented and experiential
  • Consists of a structured design and format
  • Offers a flexible modular delivery
  • Are systems-oriented vs. one-time event
  • Foster accountability through actionable follow through steps
  • Provide tools and processes to support behavior change
  • Include on-going web cast review and skill building
  • Are reinforced in the field by managers

The courseware that we develop has five key elements:

  • Highly interactive workshop sessions with exercises, best practices discussion, business simulations, and role-plays
  • Conducted by professional facilitators with previous sales and sales management experience
  • Available as open enrollment at selected locations or on-site at client location
  • Customizable to the client’s business environment and unique selling characteristics
  • Available for in-company staff delivery through optional train-the-trainer certification

Training is delivered in blended manner

30% – Interactive exercise

30% – Role-plays

20% – Discussion

20% – Lecture

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Quick Links

Sales Coaching

Product Launches

Customer Service

Keynote Addresses

Partnerships

Calendar of Events

Instructor-led Training

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