[vc_row][vc_column width=”3/4″][vc_column_text]This one-day session focuses on how to use the telephone as a sales tool in a professional, customer-needs-based approach to building leads and selling wireless services.  Designed for both sales and customer service reps, Telephone Selling provides structured telephone selling techniques to generate leads, get referrals, confirm customer satisfaction, open new sales opportunities, and sell more products and services over the telephone.

Your sales staff will learn new approaches to use in connecting with new and existing customers via the telephone to leverage your customer base, create higher customer loyalty, and produce incremental revenue. Reps are taught how to use the phone to drive new business and capture new revenue opportunities in add-ons, upgrades, accessories and other services.

The session also includes how to use the telephone to manage the customer interaction without the benefit of face-to-face communication.

Participants Learn:

  • How to prioritize customer call lists
  • Scheduling techniques for managing calling times and frequencies
  • How to develop scripts for effective customer calls
  • Best approaches for leaving compelling voice mails that get returned
  • How to build rapport and trust with customers and prospects
  • How to overcome resistance
  • Techniques for using voice effectively – energy, tone, pitch, modulation
  • How to ask effective questions to gather information
  • How to close the call with a customer commitment

Give us a call at 630-778-9991 to learn more![/vc_column_text][/vc_column][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1580827246931{padding-top: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #004258 !important;}”]

Quick Links

Sales Coaching

Product Launches

Customer Service

Keynote Addresses

Partnerships

Calendar of Events

Instructor-led Training[/vc_column_text][vc_column_text css=”.vc_custom_1580101555276{padding-top: 30px !important;padding-right: 10px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #004258 !important;}”]

Sales Management and Coaching

Retail Store Manager Development Program

Sales Coaching and Management Description

Beat Your Best!

SP3 – The New Formula for Increasing Store Sales & Profitability

Recruiting & Retaining Top Performers

FASTStart

Building A Direct Sales Force

Coaching for Improved Performance

Conducting Effective Sales Meetings[/vc_column_text][vc_column_text css=”.vc_custom_1615025404737{padding-top: 30px !important;padding-right: 10px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #004258 !important;}”]

Sales Training

FastSTART New Hire Orientation Kit (Retail)

Power Prospecting (B2B)

Power Prospecting (Retail)

Selling Add-On Accessories (Retail)

Selling Advanced Wireless Applications (Retail)

Selling Cellular™ – High-Impact Sales Modules

Selling Value (B2B)

Selling Value in Wireless (Retail)

Selling Wireless Data & Advanced B2B Applications

Telephone Selling

Transitioning To Business Consultant

[/vc_column_text][/vc_column][/vc_row][vc_row bg_type=”image” parallax_style=”vcpb-vz-jquery” bg_image_new=”id^97|url^http://corpdyn.com/wp-content/uploads/2016/12/img-row-051.jpg|caption^null|alt^null|title^img-row-051|description^null” bg_image_repeat=”no-repeat” bg_override=”ex-full” enable_overlay=”enable_overlay_value” overlay_color=”rgba(0,0,0,0.65)” overlay_pattern=”transperant” seperator_enable=”seperator_enable_value” seperator_type=”tilt_left_seperator” seperator_position=”top_bottom_seperator” seperator_svg_height=”100″ seperator_shape_background=”#ffffff” type=”vc_default” css=”.vc_custom_1481812278736{padding-top: 170px !important;padding-right: 25px !important;padding-bottom: 170px !important;padding-left: 25px !important;background-color: #000000 !important;}” el_id=”consultation”][vc_column][vc_row_inner equal_height=”yes” css=”.vc_custom_1478260572138{border-top-width: 9px !important;border-right-width: 9px !important;border-bottom-width: 9px !important;border-left-width: 9px !important;padding-top: 60px !important;padding-right: 25px !important;padding-bottom: 10px !important;padding-left: 25px !important;border-left-color: rgba(255,255,255,0.3) !important;border-left-style: double !important;border-right-color: rgba(255,255,255,0.3) !important;border-right-style: double !important;border-top-color: rgba(255,255,255,0.3) !important;border-top-style: double !important;border-bottom-color: rgba(255,255,255,0.3) !important;border-bottom-style: double !important;border-radius: 1px !important;}”][vc_column_inner offset=”vc_col-lg-6 vc_col-md-7″ css=”.vc_custom_1476816412708{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 25px !important;padding-bottom: 50px !important;padding-left: 25px !important;}”][ultimate_heading main_heading=”Sign Up For Our Sales Management Coaching & Make More Sales” main_heading_color=”#ffffff” sub_heading_color=”#ffffff” alignment=”left” spacer=”line_only” spacer_position=”middle” line_height=”3″ line_color=”” main_heading_style=”font-weight:bold;” main_heading_margin=”margin-bottom:15px;” line_width=”200″ spacer_margin=”margin-bottom:35px;” el_class=”accent-border-color color-title” main_heading_font_size=”desktop:34px;” main_heading_line_height=”desktop:44px;” sub_heading_font_size=”desktop:20px;” sub_heading_line_height=”desktop:32px;” sub_heading_margin=”margin-bottom:25px;”]Give us a call at 630-267-9800 or contact a consultant via the form.[/ultimate_heading][/vc_column_inner][vc_column_inner css=”.vc_custom_1476886986370{padding-top: 15px !important;padding-right: 25px !important;padding-bottom: 40px !important;padding-left: 25px !important;}” offset=”vc_col-lg-6 vc_col-md-5″]

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