Established in 1989, Corporate Dynamics Inc. (CDI) offers a comprehensive range of consulting and training services in the areas of Sales Management and Customer Service.

Sales Distribution Channels

• Direct / Indirect
• Business-To-Business / Retail
• Manufacturers
• Agents & Dealers Direct / Indirect

Areas of Consulting Expertise

• Sales Management, Leadership, and Coaching
• Employee Engagement and Retention
• Sales Process
• Sales Training
• Sales and Service Optimization
• Customer Engagement and Retention
• General Retail Business Management

Services

• Review and recommendations of current sales and service workflows, management involvement and employee performance
• Identifying best-in-class sales and service standards
• Sales training program for managers and front-line service providers
• Developing and customizing structured tools and job aides

For over 25 years, Corporate Dynamics Inc. has been recognized as the premier consulting and training company for the wireless industry.

Corporate Dynamics Inc. has successfully worked with all facets of the wireless sales channel including:

• Manufacturers
• Carriers
• Master Agents
• Direct & Company Owned Stores
• Indirect Account Managers and Dealer Reps
• Agents/Dealers – Retail, B2B, Telesales, Kiosk
• VARS
• Retail Mass Merchants

Corporate Dynamics Inc. has helped thousands of dealers/agents successfully address the current issues negatively impacting their business today, which include:

• Shrinking Margins
• Increased Competition
• Escalating Costs
• Market Saturation
• Increased Customer Churn
• Higher Customer Expectations
• Reduced ARPU

In addition to the wireless industry, Corporate Dynamics Inc. has been successful working with companies in a variety of industries including:

• Automobile
• Consumer Products
• Employment Services
• Financial Services
• Food & Beverage
• Healthcare
• Professional Associations

We have a proven track record of helping organizations improve their service proficiency through an integrated approach.