Ten Great Questions for Running a Wireless Customer Satisfaction Check
[vc_row][vc_column][vc_column_text]By Mark Landiak September 2, 2015 – How do you know your wireless customers are satisfied? Do they tell you? How do you follow up on customer experience and customer satisfaction? In my book Customer Service Isn’t A Department… It’s You!, I discuss how customer satisfaction and subsequent retention relies on going above and beyond at the individual…