The Greatest Ten-Second Customer Retention Tip
[vc_row][vc_column][vc_column_text]By Mark Landiak September 16, 2015 – In my book Customer Service Isn’t A Department… It’s You!, I discuss how individual effort and performance in the customer service arena is a reflection of an entire department and organization. How we act and react will impact how our customers feel about our company. When it comes to customer service,…