How to Boost your Customer Service with Proactive Engagement
[vc_row][vc_column][vc_column_text]By Elizabeth Lee September 12, 2016 – Customer service has changed, and it’s no longer good enough to be reactive. You now need to ensure that your support system is proactive and out in front of your customers’ needs before they become needs. You must go out and engage with your customers before your competitors…