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Daily Archives: September 12, 2016

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How to Boost your Customer Service with Proactive Engagement

Customer ServiceBy NNickelSeptember 12, 2016

[vc_row][vc_column][vc_column_text]By Elizabeth Lee September 12, 2016 – Customer service has changed, and it’s no longer good enough to be reactive. You now need to ensure that your support system is proactive and out in front of your customers’ needs before they become needs. You must go out and engage with your customers before your competitors…

CTIA Super Mobility 2016: Wrap-Up & Takeaways

Business Management, CDI WirelessBy NNickelSeptember 12, 2016

[vc_row][vc_column][vc_column_text]By Mark Landiak September 12, 2016 – Well, CTIA Super Mobility 2016 is in the books. It was perhaps a bit more intimate than in years past, but absolutely worth the time. For myself, it was an indoctrination back into the business after a 5-year hiatus. I had an opportunity to reconnect with some old…

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