[vc_row][vc_column width=”3/4″][vc_column_text]Take your Company to a Whole New Level of Success!
Beat Your Best™…A Proven Process for Coaching Customer Service Reps to Better Performance
CDI has developed a proven process for increasing service proficiency at all levels: service rep, service team, business unit and company-wide.

The Beat Your Best™ Process is about proficiency, performance and payoffs. BYB™ uses a proven approach for driving both individual and team performance in the key business areas that drive profitability. It is CDI’s proprietary method of measuring, monitoring and motivating performance improvement.[/vc_column_text][vc_video link=”https://vimeo.com/387249536″ align=”center”][vc_column_text]Use Beat Your Best!to:

  • Maximize customer service performance over time
  • Achieve or exceed customer service goals
  • Out-perform your best past performance at both the individual and organizational level
  • Improve team morale and “esprit de corps”

BYB™ Makes Better Managers!

Managers are equipped with BYB™ tools and a process that helps them leverage an individual’s ability to continually improve by using the unique BYB™ approach. Managers are instructed in the process that drives performance through the roof![/vc_column_text][vc_video link=”https://vimeo.com/387256311″ align=”center”][vc_column_text]The process is augmented with the BYB™ MAPs™ (Mutual Action Plans) system for coaching reps in 5-15 minute segments (which is all the time we have sometimes). Managers use 2 simple templates to manage, motivate, assess, measure and drive each key profit category. Most Customer Service Managers & Supervisors have never been taught how to “properly” coach a rep to a higher level of performance. BYB™ shows them how to coach reps to higher levels of performance.

CDI will partner with your organization to:

  • Evaluate the business impact of current performance levels
  • Identify measurement targets
  • Train and develop your management team to manage results and coach individual proficiency
  • Implement the Beat Your Best!™ process with your workforce
  • Consult with your managers during the transition

NEW! Optional Web-Based Templates and Reports
The web-based BYB™ Process enables each rep to key in his/her stats at the end of each day. Every rep can see how his/her team mates are doing across the company. This element of up-to-the-minute competition helps to drive performance on a daily basis as every rep wants to be the Service Leader of the Day (or Week, or Month…).

  • Track your teams’ results online across multiple locations.
  • View statistics on any rep from any location
  • View daily, weekly and monthly reports by individual, store, group or company
  • Compare your BYB™ Results by City, State, or even across the USA
[/vc_column_text][vc_single_image image=”210″ img_size=”full” alignment=”center”][vc_column_text]Give us a call at 630-267-9800 to learn more![/vc_column_text][/vc_column][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1615021601547{padding-top: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #004258 !important;}”]

Quick Links

Sales Coaching

Product Launches

Customer Service

Keynote Addresses


Calendar of Events

Instructor-led Training

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Sales Management and Coaching

Retail Store Manager Development Program

Sales Coaching and Management Description

Beat Your Best!

SP3 – The New Formula for Increasing Store Sales & Profitability

Recruiting & Retaining Top Performers


Building A Direct Sales Force

Coaching for Improved Performance

Conducting Effective Sales Meetings[/vc_column_text][vc_column_text css=”.vc_custom_1580387542371{padding-top: 30px !important;padding-right: 10px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #004258 !important;}”]

Sales Training

FastSTART New Hire Orientation Kit (Retail)

Power Prospecting (B2B)

Power Prospecting (Retail)

Selling Add-On Accessories (Retail)

Selling Advanced Wireless Applications (Retail)

Selling Cellular™ – High-Impact Sales Modules

Selling Value (B2B)

Selling Value in Wireless (Retail)

Selling Wireless Data & Advanced B2B Applications

Telephone Selling

Transitioning To Business Consultant[/vc_column_text][/vc_column][/vc_row][vc_row bg_type=”image” parallax_style=”vcpb-vz-jquery” bg_image_new=”id^97|url^https://corpdyn.com/wp-content/uploads/2016/12/img-row-051.jpg|caption^null|alt^null|title^img-row-051|description^null” bg_image_repeat=”no-repeat” bg_override=”ex-full” enable_overlay=”enable_overlay_value” overlay_color=”rgba(0,0,0,0.65)” overlay_pattern=”transperant” seperator_enable=”seperator_enable_value” seperator_type=”tilt_left_seperator” seperator_position=”top_bottom_seperator” seperator_svg_height=”100″ seperator_shape_background=”#ffffff” type=”vc_default” css=”.vc_custom_1481812278736{padding-top: 170px !important;padding-right: 25px !important;padding-bottom: 170px !important;padding-left: 25px !important;background-color: #000000 !important;}” el_id=”consultation”][vc_column][vc_row_inner equal_height=”yes” css=”.vc_custom_1478260572138{border-top-width: 9px !important;border-right-width: 9px !important;border-bottom-width: 9px !important;border-left-width: 9px !important;padding-top: 60px !important;padding-right: 25px !important;padding-bottom: 10px !important;padding-left: 25px !important;border-left-color: rgba(255,255,255,0.3) !important;border-left-style: double !important;border-right-color: rgba(255,255,255,0.3) !important;border-right-style: double !important;border-top-color: rgba(255,255,255,0.3) !important;border-top-style: double !important;border-bottom-color: rgba(255,255,255,0.3) !important;border-bottom-style: double !important;border-radius: 1px !important;}”][vc_column_inner offset=”vc_col-lg-6 vc_col-md-7″ css=”.vc_custom_1476816412708{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 25px !important;padding-bottom: 50px !important;padding-left: 25px !important;}”][ultimate_heading main_heading=”Sign Up For Our Sales Management Coaching & Make More Sales” main_heading_color=”#ffffff” sub_heading_color=”#ffffff” alignment=”left” spacer=”line_only” spacer_position=”middle” line_height=”3″ line_color=”” main_heading_style=”font-weight:bold;” main_heading_margin=”margin-bottom:15px;” line_width=”200″ spacer_margin=”margin-bottom:35px;” el_class=”accent-border-color color-title” main_heading_font_size=”desktop:34px;” main_heading_line_height=”desktop:44px;” sub_heading_font_size=”desktop:20px;” sub_heading_line_height=”desktop:32px;” sub_heading_margin=”margin-bottom:25px;”]Give us a call at 630-267-9800 or contact a consultant via the form.[/ultimate_heading][/vc_column_inner][vc_column_inner css=”.vc_custom_1476886986370{padding-top: 15px !important;padding-right: 25px !important;padding-bottom: 40px !important;padding-left: 25px !important;}” offset=”vc_col-lg-6 vc_col-md-5″]

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