Custom Training Solutions

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We offer a wide breadth and depth in our sales and management development curriculum for the wireless arena.

The training audience includes:

Carrier Indirect Sales Staff
Dealer Owner/ Principals
Retail & B2B Managers
Sales & Store Managers
B2B and Retail Sales Reps
Call Center & Customer Service Reps

Our learning philosophy is that all CDI courseware:

Is behavior-oriented and experiential
Consists of a structured design and format
Offers a flexible modular delivery
Are systems-oriented vs. one-time event
Foster accountability through actionable follow through steps
Provide tools and processes to support behavior change
Include on-going web cast review and skill building
Are reinforced in the field by managers

The courseware that we develop has five key elements:

Highly interactive workshop sessions with exercises, best practices discussion, business simulations, and role-plays
Conducted by professional facilitators with previous sales and sales management experience
Available as open enrollment at selected locations or on-site at client location
Customizable to the client’s business environment and unique selling characteristics
Available for in-company staff delivery through optional train-the-trainer certification

Training is delivered in blended manner

30% – Interactive exercise

30% – Role-plays

20% – Discussion

20% – Lecture

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Quick Links

Instructor-led Training

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