Dealer Success Portal

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A resource designed to significantly increase the profitability of your wireless business

Here’s an overview of the Dealer Success Portal.

The online Dealer Success Portal provides access to:

Consultative expertise
Results-driven training, strategies and best practices
Information on new products and services
Interviews with Industry Experts on a wide range of topics

…all designed to dramatically improve operational efficiency, sales, profit and personal income for owners and their staff.

Areas of Focus

Store Manager Development Program: Provides guidance and training for running a more profitable wireless retail location
Sales & Marketing: Ideas for creating profitable growth in today’s challenging business climate
Customer Retention: Specific strategies for securing and growing your customer base
Operations: Ideas for reducing costs and increasing efficiency
Staffing “How to’s” for hiring and retaining the best people, and growing/developing staff

Provide Owners/Store Mgrs with Training and Strategies for:

Increasing New Activations
Maximizing Profit Per Customer Interaction
Improving Accessory Sales
Maximizing sales of Higher-end Handsets and Rate Plans
Increasing Replenishment Income
Improving Traffic and Sales with Low Cost/No Cost Marketing Ideas

Secure & Grow Your Customer Base with special programs including:

Follow-through Programs and Strategies for Decreasing Customer Attrition and Keeping more Customers
Strategies for Growing the Value of Every Customer Relationship with more Repeat Sales and Referrals
Customer Reward and Recognition
Programs for building Customer Loyalty and keeping your customers coming back for more

Increase Your Profitability with Operational Strategies for:

Reducing Theft & Fraud
Commission Reconciliation
Better Managing Customer Information and Inventory
More Securely Handling Cash
Complying with Tax Laws and Reducing Taxes
Increasing Owner Knowledge about Best Practices for Running a More Profitable Wireless Business

Increase Sales & Profits with Staffing Ideas for Growing & Developing Your Team by:

Providing Expertise to bring on Higher Caliber Employees and Retain Your Top Performers
New sources of candidates for properly staffing your stores to avoid lost profits from walk-out and replenishment customer defections
Implementing a Store Manager Development Program – The key to driving sales & profitability
Implementing Reference & Background Checks to minimize costly hiring mistakes
Onboarding Training ideas to increase the performance of Front-line Salespeople

CDI will collaborate with you to determine structure and content for your portal. Participation Fee:

Limited Access: from $19/mo* per location
Unlimited Access: from $45/mo* per location (minimum of 12-month program)
*Dealers will have the opportunity to reduce fees with Supplier Partner performance incentives
CDI will be measuring improvements with the goal to increase annualized store profit by $15,000 to $30,000+/location

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Quick Links

Instructor-led Training

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